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Restaurant Operations Supervisor

3 months ago

Moncton, New Brunswick, Canada 647277 NB Ltd Full time
Position Overview

The Dining Room Manager at 647277 NB Ltd is responsible for overseeing the daily operations of our dining services, ensuring a high standard of customer satisfaction and operational efficiency.

Employment Details
  • Employment Duration: Permanent
  • Working Language: English
  • Work Hours: 35 to 40 hours per week
Qualifications

Education:

  • Completion of a college, CEGEP, or other non-university certificate or diploma program lasting 1 to 2 years
  • Equivalent experience may also be considered
Key Responsibilities
  • Supervise and train dining staff
  • Determine service offerings and implement operational procedures
  • Ensure compliance with provincial/territorial liquor laws and regulations
  • Organize and manage inventory effectively
  • Adhere to health and safety regulations
  • Negotiate catering services and facility usage with clients
  • Contribute to marketing strategies and their execution
  • Lead and instruct team members
  • Address customer inquiries and complaints
  • Deliver exceptional customer service
  • Coordinate and manage events
  • Plan, organize, direct, control, and evaluate daily operations
Supervisory Role

Responsible for supervising a team of 11-15 individuals.

Certifications and Licenses
  • Food service manager certification
  • Food and beverage server trade certification
  • Responsible Beverage Service Certificate
  • Serving It Right Certificate
  • First Aid Certificate
  • CPR Certificate
  • Occupational Health and Safety Certificate
  • Serving It Safe program certification
  • Safe Food Handling certificate
Technical Skills
  • Proficient in MS Excel, MS Office, MS Windows, and MS Word
  • Experience with point of sale systems and spreadsheets
Safety and Security
  • Bondable and subject to basic security clearance
  • Driver's license validity check and criminal record check required
Transportation and Travel
  • Valid driver's license required
  • Public transportation options available
Work Environment
  • Fast-paced and physically demanding
  • Ability to work under pressure and handle heavy loads
  • Combination of sitting, standing, and walking, with extended periods of standing
Personal Attributes
  • Attention to detail and accuracy
  • Client-focused and dependable
  • Strong interpersonal and communication skills
  • Organized, reliable, and flexible
  • Able to multitask effectively
Experience Requirements

Minimum of 2 years to less than 3 years of relevant experience is required.

Financial and Other Benefits
  • Gratuities available
  • Free parking provided