Personal Banking Associate

3 weeks ago


Québec, Quebec, Canada The Toronto-Dominion Bank (Canada) Full time
Job Summary

We are seeking a highly skilled and customer-focused Personal Banking Associate to join our team in Quebec City. As a key member of our branch office, you will be responsible for providing exceptional customer service, building relationships, and delivering banking solutions to our clients.

Key Responsibilities
  • Engage with customers to understand their financial needs and provide personalized banking solutions.
  • Build and maintain strong relationships with customers through effective communication and problem-solving skills.
  • Work collaboratively with colleagues to achieve business objectives and enhance customer experience.
  • Stay up-to-date with banking products and services to provide expert advice and guidance to customers.
  • Participate in ongoing training and development to enhance skills and knowledge.
Requirements
  • High school diploma and/or 1+ years of relevant experience.
  • Investment Funds Canada (IFC) or equivalent – post-appointment within 6 months.
  • Post-secondary or undergraduate degree (in related field) preferred.
  • Proficiency in using MS Office (Word, Excel, and Outlook), branch software, and internet.
  • Knowledge of banking solutions and processes to advise customers.
  • Strong communication and interpersonal skills.
About Us

The Toronto-Dominion Bank (Canada) is one of the world's leading global financial institutions. We are committed to delivering exceptional customer experiences and building long-term relationships with our clients. Our team is dedicated to helping our customers achieve their financial goals and aspirations.

We offer a comprehensive total rewards package, including a competitive salary, variable compensation, and a range of benefits and perks. Our colleagues enjoy a dynamic and inclusive work environment, with opportunities for growth and development.



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