Quality Assurance Specialist

2 months ago


Canada Genworth Financial, Inc Full time
Job Summary

Reporting to the Manager, Fraud and Quality Control, the Senior Quality Control Analyst is responsible for:

Key Responsibilities
  • Conducting comprehensive quality assurance reviews as the first line of defense for the Operations Department.
  • Performing quality assurance reviews of the Operations Department's processes and procedures to ensure compliance with company policies and regulatory requirements.
  • Identifying and mitigating potential risks and vulnerabilities in the Operations Department's processes and procedures.
  • Developing and implementing quality assurance procedures and protocols to ensure the highest level of quality and accuracy in the Operations Department's work.
  • Collaborating with cross-functional teams to ensure that quality assurance procedures and protocols are aligned with company goals and objectives.
Requirements
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and projects.
  • Strong attention to detail and ability to maintain confidentiality.
  • Knowledge of quality assurance principles and practices.


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