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Pet Care Specialist

2 months ago

Saskatoon, Saskatchewan, Canada PET VALU Full time

About the Role

We are seeking a highly motivated and customer-focused Pet Care Specialist to join our team at PET VALU. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities

  • Customer Service
    • Provide exceptional customer service by greeting and acknowledging every customer with respect and courtesy.
    • Approach each interaction with appreciation and genuine care, ensuring that every customer feels valued and supported.
  • Pet Care and Advice
    • Offer expert advice and guidance on pet care and nutrition, helping customers make informed decisions about their pets' health and well-being.
    • Stay up-to-date with the latest pet industry standards and trends, ensuring that you are always equipped to provide the best possible advice and support.
  • Store Operations
    • Assist with operational processes, including maintaining inventory, completing floor moves, and processing transactions accurately and efficiently.
    • Help implement strategic corporate initiatives and maintain a high level of professionalism and positive attitude in the workplace.
  • Leadership and Development
    • Maintain a high level of professionalism and positive attitude in the workplace, setting a positive example for colleagues and customers alike.
    • Recognize and reward successful performance, providing feedback and coaching to help colleagues achieve their goals.

Requirements

  • At least 2 years of experience in a retail environment, preferably in a customer-facing role.
  • Working knowledge of POS systems and ability to process transactions accurately and efficiently.
  • Demonstrated interpersonal and sales skills, with a strong ability to build rapport with customers and colleagues alike.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays, as needed.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career growth and development, including training and education programs.
  • A dynamic and supportive work environment, with a team of passionate and dedicated colleagues.