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Customer Experience Manager

2 months ago


Duncan, British Columbia, Canada Jace Holdings Ltd. Full time
Job Summary

We are seeking a highly skilled and motivated Front End Supervisor to join our team at Jace Holdings Ltd. As a Front End Supervisor, you will play a key role in ensuring a superior customer service experience by coaching and developing friendly, well-trained staff.

Key Responsibilities
  • Ensure a clean and presentable work area at all times
  • Remain current with weekly and in-store specials
  • Run, monitor, and analyze sales data reports
  • Monitor and ensure compliance with SOP, OH&S, food safety, and other corporate initiatives
  • Monitor execution of company inventory control procedures
  • Participate in the final inventory calculations
  • Follow store lock-up procedures, when required
  • Ability to work a variety of shifts, including evenings and weekends
What We Offer

We offer a comprehensive Total Rewards package, which varies by role and is designed to help our teammates live better – physically, financially, and emotionally.

  • Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, as well as life insurance and Accidental Death and Dismemberment Insurance*
  • Access to Virtual Health Care Platform* and Employee and Family Assistance Program
  • A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings*
  • A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable*

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.