Night Clerk

2 weeks ago


Cranbrook, Canada 0883490 B.C. LTD. Full time
Job Summary

We are seeking a detail-oriented and customer-focused Night Clerk to join our team at 0883490 B.C. LTD. as a key member of our front desk operations.

Key Responsibilities
  • Guest Registration: Register arriving guests and assign rooms in a timely and efficient manner.
  • Group Arrivals and Departures: Process group arrivals and departures, ensuring seamless check-in and check-out experiences.
  • Hotel Information: Provide guests with information on hotel facilities and services, including amenities and activities.
  • Cash Handling: Balance cash and complete balance sheets, cash reports, and related forms with accuracy and attention to detail.
  • Inventory Management: Maintain an inventory of vacancies, reservations, and room assignments to ensure optimal room utilization.
  • Customer Service: Answer telephone calls and relay messages, providing exceptional customer service to guests and colleagues alike.
Requirements
  • Education: Secondary (high) school graduation certificate is required.
  • Experience: Experience is an asset, but not mandatory. We are open to training the right candidate.
  • Language: Fluency in English is required, with the ability to communicate effectively with guests and colleagues.
  • Work Hours: 40 hours per week, with flexibility to work varying shifts, including nights and weekends.

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