Café Operations Manager

4 weeks ago


Québec, Quebec, Canada Qwelli l'art du gelato inc Full time
Café Manager Job Description

Qwelli l'art du gelato inc is seeking a skilled Café Manager to oversee the daily operations of our coffee shop. As a key member of our team, you will be responsible for ensuring the smooth running of our café, providing excellent customer service, and maintaining a positive work environment.

Key Responsibilities:
  • Evaluate daily operations to ensure efficiency and effectiveness
  • Monitor revenues and labour costs to make informed decisions
  • Supervise staff to ensure high-quality service and maintain a positive work environment
  • Plan and organize daily operations, including inventory management and staff scheduling
  • Recruit and train new staff members to ensure a skilled and motivated team
  • Address customer complaints and concerns in a professional and courteous manner
Requirements:
  • 1-6 months of experience in a similar role
  • No degree, certificate, or diploma required
  • Urban area work setting
  • Fast-paced environment
  • Excellent communication and interpersonal skills
  • Client-focused and team-oriented
Benefits:
  • Bonus and gratuities
  • Free parking available
  • Paid time off (volunteering or personal days)
  • Permanent work term
  • 40 hours per week
Language:

French



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