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Customer Service Representative
2 months ago
We are seeking a highly skilled and charismatic individual to join our team as a Game Presenter at Evolution Americas. As a Game Presenter, you will be responsible for hosting live casino-style games, engaging with customers, and providing exceptional customer service.
Key Responsibilities- Host live games, including blackjack, roulette, and baccarat, in a professional and entertaining manner.
- Interact with customers in a friendly and approachable way, building rapport and ensuring a positive experience.
- Work effectively in a fast-paced environment, adapting to changing situations and priorities.
- Meet and exceed performance targets, including customer engagement and game hosting metrics.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Strong customer service skills, with a focus on providing a positive and engaging experience.
- Ability to work effectively in a team environment, with a focus on collaboration and mutual support.
- Flexibility and adaptability, with the ability to work a variety of shifts, including overnight and weekends.
- High school diploma or equivalent required; degree in a related field an asset.
- Competitive hourly rate, plus monthly performance bonus.
- Opportunities for professional growth and development, with a focus on career advancement.
- A dynamic and supportive work environment, with a focus on teamwork and collaboration.
- A comprehensive benefits package, including health, dental, and vision coverage.
- Access to ongoing training and development opportunities, to help you succeed in your role.