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Regional Operations Manager

3 months ago

Saskatchewan, Canada Chatters Limited Partnership Full time

Are you a driven leader with a passion for fostering a positive workplace culture and enhancing our brand presence? Do you have the capability to uphold our commitment that Customer Experience is Paramount? If you thrive in a collaborative environment and enjoy the challenge of attracting and nurturing top talent to achieve their fullest potential, then we would like to connect with you.

Chatters Limited Partnership, a frontrunner in the Canadian Hair and Beauty sector with a growing network of locations, is currently seeking a Regional Operations Manager.

We are in search of a confident leader who can cultivate a team that excels in a vibrant and supportive atmosphere. You possess a business-oriented mindset with the ability to assess and implement strategies that drive performance and enhance outcomes.

This role presents an excellent opportunity for an ambitious individual to provide guidance and support to our corporate locations in Saskatchewan.

Reporting to the Regional Director, you will be strategically positioned within the Saskatchewan area, with some travel required.

KEY RESPONSIBILITIES:

  • Deliver an exceptional customer experience, ensuring excellence in all facets of service. You understand what it takes to create memorable experiences for our guests consistently across your region.
  • Possess the ability to lead and manage personnel. You are an innovative thinker capable of attracting, developing, and mentoring a high-performing team that achieves results. You foster a rewarding work environment that promotes success and growth.
  • Be analytical and focused on optimization. Collaborate closely with your team to meet operational goals and communicate effectively to ensure tasks are completed.
  • Drive sales and implement growth strategies to enhance overall store performance, leading with innovative and transformative approaches.
  • Achieve financial targets by analyzing profit and loss statements, forecasting, planning, and taking responsibility to ensure your locations meet their budgetary objectives, taking corrective actions as necessary.
  • Exhibit discipline in setting expectations and timelines. Assess information and troubleshoot to achieve team objectives.
  • Share your expertise and experience to support others, acting as a professional coach and mentor with excellent communication skills.
  • Be self-motivated, adaptable, and flexible. You are a natural problem solver who leads by example and is proactive in organizational change.
  • Represent Chatters LP with professionalism at all times, capable of communicating at all levels and embodying our positive brand image.

QUALIFICATIONS:

  • Three to five years of experience in multi-site leadership or management, preferably within the beauty or retail sectors.
  • A professional and innovative leader who can guide change management and deliver measurable results.
  • Willingness to travel and availability for flexible working hours, including evenings and weekends.
  • Strong organizational skills, capable of multitasking with effective time management.
  • Expertise in store operations, with the ability to execute action plans that drive success.
  • Proficient in team management, with the ability to attract, coach, develop, and maintain a high-performing team that aligns with our brand values.
  • Comfortable with technology and adept at learning new applications and systems.

BENEFITS:

We believe that exceptional employees deserve exceptional benefits.

  • Chatters offers a range of employee benefits, including discounts on products and services, medical and dental coverage, employer RRSP contributions, insurance discounts, ongoing learning opportunities, and paid travel.

If you are seeking a dynamic, fast-paced environment where you can make a significant impact within a growing organization, we would like to hear from you.

For more information about us, please visit our website.