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Loss Prevention Specialist
2 months ago
At Sephora, we are seeking a highly skilled Loss Prevention Specialist to join our team. As a Loss Prevention Specialist, you will play a critical role in protecting our assets and maintaining operational controls to reduce shortage.
Key Responsibilities:- Conduct surveillance on the sales floor and utilize the CCTV system to identify, observe, and apprehend or deter individuals from committing external thefts.
- Prepare reports relative to any theft incidents, merchandise recoveries, accident investigations, and audits.
- Develop and maintain a professional relationship with internal partners, local law enforcement agencies, mall security, and other retailers.
- Testify in court on behalf of the company in any case, criminal or civil, to which the Agent is summoned.
- Provide new hire and continuous employee trainings to maintain store loss prevention awareness.
- Conduct store self-audits, checklists, and safety inspections. Communicate findings to the store Leadership team and District Loss Prevention Manager.
- Assist the store Leadership team with inventory preparation and process.
- Partner with stores and DLPM in the development and execution of shrinkage prevention plans.
- 1 year of asset protection/loss prevention experience in a retail environment.
- Satisfy and maintain all licensing requirements (as required by province or local jurisdiction).
- Possess strong written, verbal, interviewing, listening, and interpersonal communication skills.
- Ability to maintain composure and provide effective coaching in the moment on loss prevention techniques.
- Proficiency in Windows, Word, and Excel is desirable.
- A High School graduate or equivalent.
- Availability to work flexible hours and days, including evenings, weekends, and holidays is essential.
- Availability to work at multiple locations within a market.
Physical Requirements:
- Work in a fragrance-filled environment.
- Lift and carry up to 50 pounds.
- Bend and stretch to stock shelves.
About Sephora:
Sephora is a leading beauty retailer with a global presence. We offer a wide range of prestige products, unbiased service from experts, and an interactive shopping environment. Our company is committed to providing a positive and inclusive work environment for our employees.