Data Analyst
5 days ago
We are seeking a highly skilled Data Analyst to join our team in Montreal, Quebec. This is a full-time, bilingual position that requires excellent technical knowledge and communication skills.
Key Responsibilities- Provide technical support and maintenance for desktop computing environments, including installing, diagnosing, and maintaining desktop equipment, printers, software applications, and mobile devices.
- Ensure proper day-to-day operation of technology applications and equipment by identifying, researching, and resolving technical problems.
- Provide deskside assistance to resolve technology issues and provide how-to knowledge transfer to end users on a variety of computer-related issues.
- Perform scheduled moves, installations, and cancellations, as well as other MAC-related tasks.
- Provide quality level II support for users with a high degree of customer satisfaction, technical knowledge, and timeliness.
- 5+ years of experience with end user support & desktop support.
- 5+ years of experience with Windows operating system, local/network installation, Internet Explorer, TCP/IP, DHCP, Device Manager, Registry editor, User Manager & Admin Commands.
- Excellent presentation, verbal communication, and written skills.
NTT DATA Services is a recognized leader in IT and business services, including cloud, data, and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration, and global data centers.
We are committed to our clients' long-term success. Visit https://www.nttdataservices.com/ or LinkedIn to learn more.
NTT DATA Services is an equal opportunity employer and considers all applicants without regard to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law.
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