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Hotel Operations Manager

2 months ago

Parksville, British Columbia, Canada Hotel Zhu Ltd. Full time
Hotel Assistant Manager

We are seeking a highly skilled and experienced Hotel Assistant Manager to join our team at Hotel Zhu Ltd.

Key Responsibilities:
  • Develop and implement policies and procedures for daily hotel operations
  • Negotiate with clients for the use of hotel facilities
  • Prepare budgets and monitor revenues and expenses
  • Develop and implement marketing plans to increase hotel occupancy
  • Implement marketing activities to promote hotel services
  • Enforce hotel policies and procedures
  • Address customer complaints or concerns in a professional manner
  • Assist clients/guests with special needs
  • Develop and implement business plans to improve hotel performance
  • Establish work schedules for hotel staff
Requirements:
  • 3 years to less than 5 years of experience in hotel management
  • Permanent employment
  • English language proficiency
  • 40 hours per week
Work Environment:

The successful candidate will work in an urban area, with a combination of sitting, standing, and walking.

Personal Suitability:
  • Client focus
  • Excellent oral communication skills
  • Team player
Computer and Technology Knowledge:
  • MS Word
  • MS Excel
  • MS Outlook