Sales Associate
2 days ago
We are seeking a highly motivated and customer-focused Counter Salesperson to join our team at Guillevin International. As a Counter Salesperson, you will be responsible for providing exceptional customer service, processing customer orders, and promoting sales of focus and complimentary products.
Main Responsibilities:- Provide professional service to customers at the counter, responding to their inquiries and resolving any issues in a timely and efficient manner.
- Process customer orders accurately and efficiently, including picking items from the warehouse and carrying merchandise to customers' vehicles when necessary.
- Promote sales of focus and complimentary products, suggesting alternative or associated products as needed to meet customers' needs.
- Respond to various product enquiries, providing detailed information and answering questions to the best of your ability.
- Answer phone calls promptly and efficiently, redirecting calls or taking action when required.
- Provide price and delivery information for items not in stock, ensuring customers are informed and satisfied.
- Maintain the counter area clean, organized, and restocked, setting up new displays and ensuring a visually appealing environment.
- Assist the Inside Sales team as needed, taking calls, preparing orders, and providing support to ensure seamless customer service.
- 5 years' experience in a similar position, with a proven track record of providing exceptional customer service and meeting key deadlines.
- Demonstrated ability to work unsupervised, with a strong sense of initiative and a positive professional attitude.
- Good knowledge of English written and spoken, with excellent communication and interpersonal skills.
- Demonstrated initiative to self-improvement of business and product skills, with a willingness to learn and adapt to new situations.
- Good merchandising skills and product application knowledge, with the ability to analyze opportunities for growth and identify areas for improvement.
- Good computer skills, including knowledge of MS Office: Word, Excel, and Outlook.
We offer a dynamic work environment with great career opportunities, promoting autonomy and decision-making. Our team is committed to excellence, and we strive to create a positive and inclusive work culture.
We are a major player in the energy transformation in Canada, certified as a Great Place to Work. We offer a competitive compensation package, including annual profit-sharing, a strong national network, and opportunities for growth and development.
Our benefits include a flexible group insurance plan, free health resources, a group RRSP with employer contribution, and a postsecondary Scholarship Program for our employees' children.
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