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Merchandising Team Lead

2 months ago

Richmond, British Columbia, Canada Coca-Cola Canada Full time

About This Opportunity

The Merchandising Team Lead will play a key role in leading the Coca-Cola Canada's Merchandising team within the Vancouver territory. This role is responsible for translating strategic priorities into operational execution in Coca-Cola Canada's customers' stores. Customers will mostly be comprised of national and local grocery chains and mass merchandisers. Through the merchandising team, the Lead is responsible for ensuring our customers are always "in-stock" on shelves, displays and in coolers across the Coca-Cola Canada portfolio of beverages in order to capture maximum sales and ensure our products are executed to the company's standards. We strive to be our customers most valued supplier by delivering superior customer service and provide a point of difference from our competition. We deliver all of the above while achieving all of our budget targets.

Responsibilities

  • Staff, train, evaluate and develop a team of full time and part time Merchandisers.
  • Establish partnership with customers, ensuring needs are met. Promptly respond to customer queries and issues.
  • Negotiate and optimize customer service levels based on company guidelines
  • Visit customers' stores to monitor adherence to execution standards and ensure customer satisfaction.
  • Schedule team members to meet the demands of the business, flexing labour to match volume.
  • Manage team within labour and operating budget.
  • Collaborate daily with internal Sales and Customer Operations partners to ensure alignment on all initiatives.

Requirements

  • Bachelor's degree in Business or related background preferred
  • 1-3 years progressive Sales experience
  • Previous progressive responsibility with account management at a consumer goods organization
  • Complex selling knowledge with proven ability to create and sell-in customer specific promotional programs and key initiatives
  • Proven ability to manage needs and concerns of multiple stakeholders across various business systems.
  • Proficient experience with computer application such as SAP, Excel, Powerpoint etc.
  • Strong business acumen, including an understanding of budgets and operating costs
  • Customer focused with proven relationship building strengths and solid experience developing workforce plans based on business goals
  • Comfort and ability to thrive in a high-change, fasted paced environment
  • Proven collaboration skills with the ability to gain consensus through personal influence
  • Demonstrated ability to invite diverse perspectives, promote an inclusive work environment and support workforce diversity
  • Accomplished team-builder, skilled at inspiring, motivating and developing people
  • Ability to operate a manual/powered pallet jack or lift product.
  • Valid driver's license and driving record within MVR policy guidelines
  • Ability to lift 50 lbs- physical demands while working with the team in field