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Customer Service Representative
2 months ago
We are seeking a charismatic and customer-focused individual to join our team as a Game Presenter. As the face of our live casino games, you will be responsible for hosting classic casino-style games such as blackjack, roulette, and baccarat.
Our studio runs 24/7, engaging customers throughout Canada. If you have a passion for customer service, enjoy interacting with people, and are comfortable in front of a camera, this could be the perfect opportunity for you.
Key Responsibilities:
- Host live casino games, ensuring a fun and engaging experience for our customers
- Develop and maintain strong relationships with customers, providing exceptional customer service
- Work collaboratively with our production team to ensure seamless game delivery
- Participate in ongoing training and development to improve your hosting skills and knowledge of our games
What We Offer:
- A competitive salary of $24.00 per hour, plus a monthly performance bonus
- A fun and dynamic work environment, with opportunities to develop your skills and advance your career
- A comprehensive benefits package, including health and dental insurance, and a retirement savings plan
- The opportunity to work with a diverse and global team, with a focus on customer satisfaction and excellence
Requirements:
- Age 19+
- Fluent in English, with strong communication and interpersonal skills
- Ability to work a variety of shifts, including overnight and weekends
- Availability to work more than 20 hours per week
- Ability to obtain a Provincial Gaming License (sponsored by the company)
What We're Looking For:
- A customer-focused individual with excellent communication and interpersonal skills
- A team player who is comfortable working in a fast-paced environment
- Able to maintain a professional appearance and demeanor at all times
- Able to work well under pressure and adapt to changing situations
