Quality Assurance Specialist

2 months ago


Toronto, Ontario, Canada pt Health Full time
Quality Assurance Coordinator

We are seeking a highly skilled Quality Assurance Coordinator to join our team at pt Health. As a Quality Assurance Coordinator, you will play a critical role in ensuring the accuracy and quality of medical reports and assessments.

Main Responsibilities:
  • Review medical reports for continuity, consistency, accuracy, spelling, grammar, and compliance with industry standards and regulations.
  • Collaborate with multidisciplinary teams to achieve consensus opinions and facilitate interdisciplinary cooperation.
  • Correct errors in reports and tracking systems to ensure accurate working records.
  • Complete clinical intake on new referrals for Catastrophic Impairment Determinations.
Report Process Coordination:
  • Track and interact with referral sources to ensure smooth transitions.
  • Assist in scheduling and report coordination to meet deadlines.
  • Review reports for quality and provide feedback to assessors as needed.
  • Ensure timely completion of reports.
Qualifications:
  • Regulated health professional with at least 3 years' experience in the insurance industry.
  • Action-oriented, highly organized, results-driven, and independent problem solver.
  • Detailed knowledge of current and prior auto insurance legislation, arbitration, and associated legal decisions.
  • Excellent communication skills and solid command of the English language.
  • Working knowledge of MS Word and Excel, with the ability to learn new systems.
  • Flexible and team-oriented.
  • C-CAT Certification or strong working knowledge of the AMA Guides 4th and 6th editions an asset.
  • French/English fluency is strongly preferred.

Lifemark welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We promote equal employment opportunities for all job applicants, including those self-identifying as a member of the following groups: Indigenous peoples, Newcomers to Canada, and Visible minorities.



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