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Culinary Services Supervisor

3 months ago

Oliver, British Columbia, Canada Okanagan TH Holdings Ltd. Full time
Position Overview

The role of the Food Service Supervisor at Okanagan TH Holdings Ltd. is essential in ensuring efficient operations within our food service environments. This permanent position requires a commitment to excellence in food preparation and customer service.

Key Responsibilities
  • Work Schedule Management: Develop and implement effective methods to meet work schedules.
  • Staff Supervision: Oversee and coordinate the activities of personnel involved in food preparation and portioning.
  • Training and Development: Provide training to staff on job responsibilities, sanitation, and safety protocols.
  • Resource Estimation: Assess and estimate the ingredients and supplies necessary for meal preparation.
  • Staff Recruitment: Participate in the hiring process for food service personnel.
  • Quality Assurance: Ensure that food and service adhere to established quality control standards.
  • Financial Planning: Prepare budgets and cost estimates for food service operations.
  • Customer Relations: Address and resolve customer complaints and concerns effectively.
  • Record Keeping: Maintain accurate records of inventory, repairs, sales, and waste management.
  • Reporting: Prepare and submit necessary reports related to food service operations.
  • Order Management: Compile food order summaries for the chef.
  • Tray Assembly Supervision: Oversee the assembly of food trays.
  • Delivery Coordination: Supervise the delivery of food trolleys to ensure timely service.
  • Schedule Establishment: Create and manage work schedules for staff.
Supervisory Responsibilities

This position involves supervising a team of 3-10 individuals, ensuring a collaborative and efficient work environment.

Work Environment

The role is set in a fast-paced atmosphere that may involve:

  • Working under pressure to meet tight deadlines.
  • Engaging in a combination of sitting, standing, and walking.
  • Standing for extended periods and performing physically demanding tasks.
Personal Attributes

The ideal candidate will demonstrate:

  • A strong client focus and excellent interpersonal skills.
  • Flexibility and the ability to work as part of a team.
  • Initiative and a proactive approach to problem-solving.
Screening Questions

Applicants should be prepared to answer the following:

  • Are you available for shift or on-call work?
  • Are you willing to relocate for this position?
  • Do you have previous experience in this field of employment?
  • What is the highest level of education you have completed?