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Shift Manager

2 months ago

Hamilton, Ontario, Canada Northwood Restaurant Ltd. Full time
Job Summary

We are seeking a highly skilled Shift Manager to join our team at Northwood Restaurant Ltd. as a key member of our restaurant operations team.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of a team of food service staff, ensuring seamless execution of daily operations.
    • Establish and implement effective work schedules to meet business demands.
  • Food Quality and Safety
    • Ensure that food and service meet the highest quality control standards, adhering to health and safety regulations.
    • Estimate ingredient and supply requirements for meal preparation, minimizing waste and optimizing inventory.
  • Customer Service
    • Address customer complaints and concerns in a professional and courteous manner, ensuring exceptional customer experience.
  • Administrative Tasks
    • Prepare and submit reports on sales, stock, and other key performance indicators.
    • Manage budgets and cost estimates, ensuring financial efficiency.
  • Team Development
    • Recruit, train, and develop food service staff, fostering a positive and productive team environment.
Requirements
  • Education and Experience
    • College or CEGEP diploma in a related field.
    • 1-2 years of experience in a restaurant management or supervisory role.
  • Work Environment
    • Fast-paced restaurant environment with tight deadlines.
    • Ability to work under pressure and maintain a high level of productivity.
  • Personal Qualities
    • Excellent communication and interpersonal skills.
    • Strong leadership and problem-solving abilities.
What We Offer
  • Competitive Salary and Benefits
    • 40 hours per week, with opportunities for overtime.
    • Parking available on site.
  • Opportunities for Growth and Development
    • Professional development opportunities to enhance your skills and knowledge.