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Part Time Sales Associate
2 months ago
Job Summary:
This is a Part Time Sales Associate role at adidas, responsible for assisting customers in determining which products and services best fit their needs and interests. The successful candidate will promote the sale of merchandise by meeting or exceeding productivity standards, maintain awareness of all product requirements and information, and provide excellent customer service.
Key Responsibilities:
- Assist customers in selecting adidas merchandise, providing information about products, materials, technology, and functionality.
- Ensure adidas' customer service standards are upheld by listening to customers' wants and needs, and providing product information when required.
- Drive and close sales by utilizing adidas' selling techniques and the in-store AOS system (where available).
- Complete customer sales transactions (cash, credit, debit, etc.).
- Maintain store appearance, assist in processing and replenishing merchandise, and assist with customer service inquiries.
- Proficient knowledge of adidas' products and programs, including technology, product information, and requirements.
- Support and create a team environment by respecting co-workers.
- Adhere to adidas' brand values and Sales Associate competencies.
- Assist with telephone duties.
- Adhere to company policy and procedures relating to inventory control.
Requirements:
- High school diploma or general education degree (GED) required.
- Three to six months of retail experience preferred.
- Ability to read and comprehend simple instructions, short correspondence, and memos.
- Ability to write simple correspondence.
- Ability to effectively present information in one-on-one and small group situations.
- Ability to add, subtract, multiply, and divide in all units of measure.
- Ability to apply common sense understanding to carry out instructions.
- Ability to deal with problems involving several concrete variables in standardized situations.
- Ability to use a point of sale system and basic understanding of cash register functions and cash procedures.
- Ability to exercise good judgment and decision-making skills.
- Demonstrate excellent verbal and written communication skills.
- Demonstrate excellent customer service.
- Ability to work a varied schedule, including weekends, evenings, and statutory holidays.
- Ability to work overtime hours during peak sales periods.
Working Conditions:
The employee is regularly required to stand and talk or hear. The employee frequently is required to walk, use hands to finger, handle, or feel, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 12 kg and occasionally lift and/or move up to 34 kg.
Language Requirements:
Must be proficient in English and French (verbal and written).