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Director of Employment Services

3 months ago

Hamilton, Ontario, Canada YWCA Hamilton Full time

About YWCA Hamilton

Established in 1889, YWCA Hamilton stands as a pioneer in social innovation, committed to a framework that emphasizes feminism, anti-racism, and anti-oppression. Our mission is to amplify the voices of women and girls, expand their opportunities, cultivate strong leadership, and deliver vital services that foster safe, inclusive, and equitable communities.

Our Commitment to Employees

At YWCA Hamilton, we prioritize a workplace culture that champions both physical and emotional well-being, grounded in our core values of Intersectional Feminism, People-Centered Approaches, Belonging, Responsibility, and Collaborative Partnerships. We are dedicated to investing in our workforce to effectively translate our values into the communities we serve. Our offerings include:

  • Professional development and on-the-job training
  • Discounts on childcare services
  • Engagement opportunities within the community
  • A comprehensive rewards package

Position Overview

Job Code: 1-NGW-2024

Department: Employment & Training Services

Reports to: Vice President of Economic Development

Work Hours: 37.5 hours per week

This role is responsible for overseeing and guiding the strategic planning, development, and execution of employment and training initiatives tailored for women, non-binary individuals, and those facing multiple barriers within the YWCA Hamilton Employment and Training Services and Social Enterprise department. The position involves:

  • Providing strategic oversight and leadership in the formulation of both short- and long-term employment program strategies aligned with YWCA Hamilton's overarching goals and community needs;
  • Ensuring the effective delivery of programs within the Social Enterprise and Employment and Training Departments;
  • Assessing community needs and developing responsive programs through enhancements to existing services or the introduction of new initiatives;
  • Formulating strategies for program delivery and identifying funding sources from governmental and non-governmental entities;
  • Negotiating new service agreements, grants, and funding applications in collaboration with the Vice President of Economic Development;
  • Conducting annual evaluations of all programs and ensuring timely reporting to funding bodies;
  • Preparing comprehensive reports on program activities and outcomes for the Vice President of Economic Development;
  • Engaging in advocacy efforts to enhance employment services for women and girls in partnership with the Director of Philanthropy;
  • Representing YWCA Hamilton at relevant boards, committees, community events, and public speaking engagements, while maintaining exemplary public relations;
  • Managing and monitoring the departmental budget to meet financial objectives and address any issues that arise;
  • Ensuring programs deliver exceptional customer service and meet stakeholder expectations;
  • Developing policies and procedures for the effective and compliant delivery of departmental programs;
  • Utilizing negotiation skills to foster beneficial partnerships with employers, community organizations, and educational institutions;
  • Maintaining confidentiality regarding client and employee information;
  • Directly supervising and mentoring a team of 4 employees, with indirect oversight of 12 or more, including recruitment, training, and performance evaluation;
  • Exemplifying strong leadership qualities as part of the YWCA Leadership team;
  • Building and nurturing meaningful relationships with internal and external stakeholders;
  • Promoting a safe and healthy work environment, ensuring compliance with health and safety standards;
  • Staying informed on emerging trends and best practices in the field;
  • Supporting the mission, vision, and values of YWCA Hamilton;
  • Performing additional duties as required.

Qualifications

  • A completed 4-year degree in business, human resources, or a related field;
  • A minimum of 7 years of experience in the non-profit sector, focusing on employment, human or social services, social innovation, or economic development;
  • At least 5 years of management experience demonstrating effective leadership skills;
  • Experience in budget management, funding sources, and grant writing is essential;
  • Knowledge of employment and skills development issues affecting women and girls is advantageous;
  • Exceptional interpersonal and communication skills, with the ability to influence at all organizational levels;
  • Ability to lead with a feminist, anti-racist, and anti-oppressive perspective in daily operations and strategic planning;
  • Willingness to obtain a current Criminal Record Judicial Matters check at personal expense;
  • Capability to work independently with minimal supervision, while also effectively leading teams;
  • Bilingual proficiency in English/French or other languages is a plus.

YWCA Hamilton is committed to Access and Equity, striving to reflect the diverse communities we serve. We encourage applications from women, First Nations, Métis, immigrants, refugees, LGBTQ2S+ individuals, those with disabilities, and individuals from racialized or other marginalized communities.

Accommodations are available throughout the recruitment process. Please inform us of any accommodation requests.

Thank you for your interest in YWCA Hamilton. Only candidates selected for further consideration will be contacted.