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Manufacturing Planning Specialist

2 months ago

Guelph, Ontario, Canada Daltec Process Fans Full time

Job Overview

Position: Manufacturing Planning Specialist / Customer Experience Operations Coordinator

Reports to: Master Scheduler / Parts and Service Manager

Company Overview: Daltec Process Fans is a prominent Canadian manufacturer catering to the Industrial, Power, and OEM sectors. We specialize in tailored fan-system solutions, including robust custom centrifugal fans and blowers, performance-enhanced retrofits, and reliability upgrades, offering comprehensive services from configuration to installation.

Our business philosophy is centered around delivering custom-engineered products that meet specific client needs. This approach allows us to efficiently transition from Contract Review to Design to Fabrication, ensuring timely delivery of high-quality products at competitive prices.

Position Summary:

We are in search of a skilled Manufacturing Planning Specialist and Customer Experience Operations Coordinator. The ideal candidate will possess a customer-centric mindset, strong problem-solving abilities, and a keen interest in optimizing manufacturing and operational processes.

Key Responsibilities:

As a Manufacturing Planning Specialist, your primary duties will include assisting the Master Scheduler in formulating and executing strategies to enhance production workflows, boost efficiency, and ensure seamless operations within a manufacturing context.

- **Work Order Management:** Generate and distribute shop and office documentation to relevant production and purchasing teams. Monitor work orders and drawings throughout the production cycle, implementing necessary changes and ensuring all affected processes are updated.

- **Bill of Materials (BOM) and Routing:** Accurately create BOM and routing for all orders using Global Shop software, coordinating with Purchasing and Production. Collaborate closely with the Project Manager to guarantee all required materials are procured or fabricated to meet delivery timelines. Organize inventory data for easy reference and input quality specifications as needed.

As a Customer Experience Operations Coordinator, you will deliver outstanding service to our clients, coordinating and supporting our OEM product lines.

- **Order Management:** Process orders and liaise with Purchasing and Production to stay informed about order statuses, acting as the customer advocate for these products. Track order progress and provide timely updates to customers regarding delivery schedules. Prepare and maintain monthly performance reports for management review.

Core Competencies:

  • Accountability and Dependability
  • Adaptability and Flexibility
  • Effective Communication
  • Customer Orientation
  • Decision-Making and Judgement
  • Energy and Stress Management
  • Ethics and Integrity
  • Leadership Skills
  • Networking and Relationship Building
  • Organizational Awareness
  • Planning and Organization
  • Problem-Solving Abilities
  • Project Management Skills
  • Resource and Fiscal Management
  • Results-Driven Focus
  • Strategic Thinking
  • Team Collaboration

Qualifications:

  • Post-secondary education in engineering technology or relevant industry experience.
  • 3-5 years of progressive experience in production planning within a related field.
  • Experience in a manufacturing setting and familiarity with associated processes is preferred.
  • Exceptional organizational and facilitative skills.
  • Strong communication skills and ability to work collaboratively in a team environment.
  • Proficiency in SolidWorks 3D CAD.
  • Ability to manage multiple projects in a dynamic environment.
  • High attention to detail and accuracy in information management.
  • Ability to work independently and collaboratively within a team.
  • Discretion and confidentiality in handling sensitive situations.
  • Effective problem-solving and mediation skills.
  • Proficiency with office software and purchasing systems.
  • Ability to multitask and thrive in a fast-paced office environment.
  • Capability to handle conflict and stress effectively.

Working Conditions:

  • Office environment.
  • Standard 40-hour work week.
  • Potential for overtime during peak production periods.
  • Ability to manage tight deadlines and stressful situations.
  • Frequent interruptions and multiple tasks are expected.
  • Attention to detail and visual concentration required.

Job Type: Full-time

Compensation: $24.00 - $25.00 per hour

Benefits:

  • Company events
  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • RRSP match

Language Requirement:

  • French not required

Schedule:

  • Monday to Friday

Experience:

  • Production management: 3 years (required)

Work Location: In-person