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Hotel Director

2 months ago


Victoria, British Columbia, Canada DoubleTree by Hilton Hotel and Suites Victoria Full time
Job Summary

We are seeking a highly skilled and experienced Hotel Director to join our team at DoubleTree by Hilton Hotel and Suites Victoria. As a key member of our management team, you will be responsible for overseeing the daily operations of the hotel and ensuring that our guests receive exceptional service.

Key Responsibilities
  • Develop and Implement Policies and Procedures

Develop and implement policies and procedures for daily hotel operations, ensuring that they are aligned with the company's goals and objectives.

Supervise and Manage Staff

Supervise and manage a team of hotel staff, providing guidance and support to ensure that they are equipped to deliver exceptional service to our guests.

Conduct Performance Reviews

Conduct regular performance reviews with staff to identify areas for improvement and provide feedback and coaching to help them develop their skills and abilities.

Negotiate with Clients

Negotiate with clients to secure bookings and ensure that their needs are met.

Develop and Implement Marketing Plans

Develop and implement marketing plans to promote the hotel and attract new customers.

Enforce Policies and Procedures

Enforce policies and procedures to ensure that they are being followed by all staff members.

Develop and Implement Business Plans

Develop and implement business plans to drive revenue growth and improve profitability.

Requirements
  • Education

Secondary (high) school graduation certificate

Experience

1 year to less than 2 years of experience in a hotel management role

Language

English

Work Hours

35 to 40 hours per week