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Guest Service Representative
2 months ago
About the Role
The Courtyard by Marriott Kingston is seeking a friendly and professional Guest Service Agent to join our team. As a key member of our Guest Services team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.
Key Responsibilities
- Register guests, issue room keys, and provide information on hotel services and room location.
- Process all cash and credit card transactions accurately and efficiently.
- Respond to guest requests, promote hotel services, and provide information on local attractions.
- Maintain high standards of sanitation and cleanliness in the kitchen area.
- Promote teamwork and quality service through daily communication and coordination with others.
Requirements
- Basic reading, writing, and math abilities.
- High School diploma or equivalent, plus one-year front desk/guest service experience.
- Strong communication skills and problem-solving abilities.
About Easton's Group of Hotels
Easton's Group of Hotels is a leading hospitality company in Canada, committed to providing exceptional benefits, perks, and growth opportunities to our employees. We strive to create an inclusive workplace that values diversity and promotes equity.
What We Offer
- Health, Vision, and Dental Coverage (Full Time Employees)
- Wellness Days
- Employee Celebrations
- Free On-Site Parking
- Career Development
- Hotel Discounts at Marriott and Easton's Properties
