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General Merchandise Associate
2 months ago
We are seeking a highly skilled and customer-focused General Merchandise Associate to join our team at Walmart Canada. As a General Merchandise Associate, you will play a vital role in providing exceptional customer service, maintaining a clean and organized store environment, and assisting with the sale of goods.
Key Responsibilities- Customer Service
- Provide excellent customer service by greeting all customers in a polite and friendly manner.
- Assist customers by promoting products/services, locating merchandise, and making purchase decisions.
- Resolve customer issues and refer concerns to management when necessary.
- Store Maintenance
- Cover an assigned area(s) on the sales floor.
- Zones assigned area to ensure a clean and organized environment.
- Moves feature merchandise to its modular home.
- Works recovery merchandise from the Customer Service desk and other areas of the store.
- Front End Coverage
- Assist with Front End coverage as needed.
- Communicate with other associates to ensure floor coverage is maintained.
- Safety and Security
- Contribute to a safe, clean, and hazard-free work environment through adherence to Company policy and procedures.
- Ensure displays and fixtures are secure.
- Merchandise Handling
- Stock merchandise/picks, downstock if applicable.
- Apply product protection when required.
- Set and complete modulars, including flex modulars and set new shelf caps.
- Minimum Qualifications
- High school diploma or equivalent required.
- Preferred Qualifications
- Previous retail or customer service experience an asset.
As a General Merchandise Associate at Walmart Canada, you will have the opportunity to develop your skills in customer service, sales, and store maintenance. You will also be part of a dynamic team that is committed to providing exceptional customer service and creating a positive shopping experience.