Residential Services Quality Improvement Consultant

2 months ago

Saskatoon, Saskatchewan, Canada Government of Saskatchewan Full time
Job Description

The Government of Saskatchewan is seeking a highly skilled and experienced Quality Assurance Specialist to join our team in the Child and Family Services division. As a Quality Assurance Specialist, you will play a critical role in ensuring that our residential services meet the highest standards of quality and care.

Key Responsibilities:
  • Conduct on-site operational program reviews of children's services residential programs to ensure compliance with established provincial standards of care.
  • Develop detailed written reports that include recommendations and strategies for change, based on evaluations.
  • Communicate clearly and effectively with various stakeholders, including Ministry leadership, community-based organizations, and First Nation's board members and band council members.
  • Monitor compliance with recommendations and conduct follow-up assessments to analyze progress towards meeting recommendations.
  • Provide support, direction, and training to residential program managers and staff.
  • Present review data to Ministry leadership and external stakeholders to gain acceptance and understanding of review findings and recommendations.
Requirements:
  • Bachelor's degree in a Human Services field of study (e.g., Social Work, Human Justice, etc.).
  • Knowledge of the Child and Family Services Act, The Residential Services Act, and The Residential-Service Facilities Regulations.
  • Knowledge of the policies and standards contained in the Ministry's Children's Services: Residential Policy Manual.
  • Knowledge of the policies, practices, and standards contained in the Ministry's Children's Services and Child Protection Manuals.
  • Knowledge of children's residential service delivery framework.
  • Knowledge and respect for First Nation's cultural values and beliefs.
  • Knowledge of conflict resolution theories and principles.
Preferred Qualifications:
  • Experience working in a quality assurance or quality improvement role.
  • Knowledge of government policies and procedures.
  • Ability to work independently and as part of a team.

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