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Food Service Operations Manager

3 months ago

Vernon, British Columbia, Canada PACIFIC HOSPITALITY INC. Full time
Position Overview

The Food Service Operations Manager at PACIFIC HOSPITALITY INC. is responsible for overseeing the daily operations of our dining facilities. This role requires a strong focus on service quality, operational efficiency, and team leadership.

Key Responsibilities
  • Service Management: Identify the types of services to be provided and establish operational protocols.
  • Performance Evaluation: Conduct regular assessments of staff performance.
  • Cost Management: Analyze and manage the costs associated with products and services.
  • Regulatory Compliance: Ensure adherence to local liquor laws and health regulations.
  • Inventory Control: Organize and oversee inventory management.
  • Supplier Negotiation: Negotiate contracts with suppliers for food and other necessary supplies.
  • Client Relations: Engage with clients regarding catering services and facility usage.
  • Marketing Participation: Contribute to the development and execution of marketing strategies.
  • Customer Service: Address and resolve customer complaints and concerns effectively.
  • Operational Leadership: Plan, organize, direct, and evaluate daily operations to ensure efficiency.
Team Supervision

Responsible for supervising a team ranging from 3 to 20 employees, depending on operational needs.

Qualifications
  • Education: Secondary (high) school graduation certificate.
  • Experience: A minimum of 1 year to less than 2 years in a similar role.
Diversity and Inclusion Initiatives

Support for Persons with Disabilities: Implement training to foster an inclusive work environment.

Support for Newcomers and Refugees: Actively recruit individuals displaced by conflict or disaster.

Support for Youth: Provide training to create a welcoming atmosphere for younger employees.

Support for Veterans: Engage in targeted hiring initiatives for veterans and military personnel.

Support for Indigenous People: Facilitate access to guidance from Elders for Indigenous employees.

Support for Mature Workers: Enforce hiring practices that prevent age discrimination.

Support for Visible Minorities: Implement hiring policies that promote diversity and prevent discrimination.

Job Details
  • Employment Type: Permanent
  • Working Language: English
  • Working Hours: 35 to 40 hours per week