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Edmonton, Alberta, Canada EssilorLuxottica Group Full timeJob Title: Optical Team LeadAt EssilorLuxottica Group, we're passionate about delivering exceptional customer experiences. As an Optical Team Lead, you'll play a key role in driving store success by managing key optical and lab processes to exceptional results.Key Responsibilities:Ensure exceptional customer service by delivering personalized...
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Optical Team Lead
1 month ago
Edmonton, Alberta, Canada EssilorLuxottica Group Full timeJob Title: Optical Team LeadJob Summary:We are seeking an experienced Optical Team Lead to join our team at LensCrafters. As a key member of our retail team, you will be responsible for delivering exceptional customer service, managing key optical processes, and driving store success.Key Responsibilities:Customer Service: Ensure customers receive exceptional...
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Optical Team Lead
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Edmonton, Alberta, Canada EssilorLuxottica Full timeJob SummaryThe Team Lead is responsible for creating exceptional value in the lives of customers and patients by delivering exceptional customer service. This role ensures customers and patients are always delighted and assists in the achievement of store success by managing key optical and lab processes and systems to exceptional results.Main...
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Optical Team Lead
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Optical Sales Professional
2 months ago
We are seeking a highly skilled and customer-focused Licensed Optician to join our team at Pearle Vision in Edmonton, AB. As a key member of our optical team, you will be responsible for delivering exceptional customer experiences, fostering customer retention, and promoting outstanding associate and doctor satisfaction.
Key Responsibilities- Drive Sales and Customer Engagement
- Develop and maintain a strong understanding of our products and services to effectively communicate with customers and promote sales.
- Utilize effective sales skills and techniques to meet and exceed sales targets.
- Optical Services
- Fills ophthalmic eyeglass prescriptions and fits and adapts lenses and frames to meet customer needs.
- Conducts measurements and evaluates prescriptions to ensure accurate fits.
- Recommends specific lenses, lens coatings, and frames to suit customer needs.
- Store Operations
- Assists with ensuring each store is effectively merchandised and presented according to planogram and company standards.
- Ensures high-quality service through accurate measurements, correct pricing, and realistic delivery time quotes.
- Customer Service
- Provides exceptional customer service to ensure customer satisfaction and loyalty.
- Responds to customer inquiries and resolves issues in a timely and professional manner.
- Education and Experience
- High school diploma or equivalent required.
- State licensure or certification as an optician required.
- Experience in retail or customer service preferred.
- Skills and Abilities
- Strong sales and customer service skills.
- Ability to work in a fast-paced environment and meet sales targets.
- Excellent communication and interpersonal skills.
We offer a competitive compensation package, including a base salary, bonus, and commission plan. Additionally, we provide a comprehensive benefits package, including health care, retirement savings, and paid time off/vacation. We are an equal opportunity employer and welcome applications from diverse candidates.