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Customer Experience Representative

2 months ago

Orillia, Ontario, Canada Scotiabank Full time
About the Role

We are seeking a Customer Experience Representative to join our team at Scotiabank. As a key member of our Canadian Banking Branch network, you will play a vital role in providing exceptional service to our customers.

Key Responsibilities
  • Build strong relationships with customers and deliver outstanding service
  • Process transactions and identify opportunities to meet customer needs
  • Nurture long-term relationships and contribute to branch targets
  • Stay up-to-date with technology and share knowledge with customers
Requirements
  • Proven customer service skills and ability to work in a team environment
  • Strong technical skills and ability to promote digital banking options
  • Flexibility to work a variety of shifts and adapt to changing priorities
  • Ability to work in a fast-paced environment and meet targets
What We Offer
  • A rewarding career path with opportunities for growth and development
  • Internal training and support to enhance skills and knowledge
  • A competitive compensation and benefits package
  • The opportunity to work with a leading bank in the Americas and make a positive impact on our customers' lives