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Cafe Management Professional
2 months ago
We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Training Day Cafe Ltd. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our cafe, ensuring that our customers receive exceptional service and that our business runs smoothly and efficiently.
Key Responsibilities- Service Development: Determine the type of services to be offered and implement operational procedures to ensure seamless delivery.
- Inventory Management: Organize and maintain inventory levels to meet customer demand and minimize waste.
- Health and Safety: Ensure that all health and safety regulations are followed, maintaining a clean and safe environment for customers and staff.
- Supply Chain Management: Negotiate arrangements with suppliers for food and other essential supplies, ensuring the best possible quality and value.
- Marketing and Promotion: Participate in marketing plans and implementation, promoting our cafe and services to attract new customers.
- Customer Service: Address customer complaints or concerns, providing exceptional service and ensuring customer satisfaction.
- Operations Management: Plan, organize, direct, control, and evaluate daily operations, ensuring that our cafe runs efficiently and effectively.
- Supervision: Supervise a team of 5-10 staff members, providing guidance and support to ensure that they are equipped to deliver exceptional service.
- Education: Secondary (high) school graduation certificate.
- Experience: 2 years to less than 3 years of experience in a similar role.
- Work Setting: Food and/or beverage processing environment.
- Work Conditions and Physical Capabilities: Fast-paced environment, work under pressure, attention to detail, and a combination of sitting, standing, and walking.
- Personal Suitability: Client focus, dependability, efficient interpersonal skills, excellent oral communication, and organized.