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Client Services Supervisor

3 months ago

Toronto, Ontario, Canada Ogilvy Full time

Ogilvy - Account Supervisor

Position Overview

The Account Supervisor at Ogilvy acts as the key liaison for mid-tier clients, collaborating closely with account management to ensure operational excellence and profitability. This role is essential in overseeing project execution, crafting effective strategies, and guaranteeing the delivery of outstanding results. The Account Supervisor works in tandem with internal teams, guides junior staff, and steers the integrated team towards achieving successful project outcomes. Candidates should possess strong business insight, demonstrate proficiency across various media platforms, and excel in budget and timeline management. The ideal applicant is a proactive problem-solver with a solid background in client engagement.

Key Responsibilities:

  • Creating impactful strategies and briefs for client initiatives
  • Enhancing team productivity and quality of deliverables
  • Providing mentorship to junior team members
  • Overseeing budgets and resource allocation
  • Collaborating with diverse teams
  • Understanding and utilizing various media channels
  • Recognizing project risks and formulating contingency strategies

Qualifications:

  • 4-6 years of experience in client-facing roles
  • Proven expertise in project management
  • Demonstrated understanding of various industry sectors
  • Strong negotiation and relationship management abilities
  • Capability to thrive in a collaborative setting
  • Exceptional communication and presentation skills

Ogilvy is dedicated to promoting diversity and inclusion, nurturing a culture of creativity, integrity, and teamwork. We strive to make a positive impact globally and support communities. Become part of a transformative agency that prioritizes fairness, equity, and creativity.