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Client Service Representative at Unity Managing Underwriters Ltd
2 months ago
We are seeking a highly skilled Client Service Representative to join our team at Unity Managing Underwriters Ltd. As a key member of our customer support team, you will play a vital role in delivering exceptional service to our clients and broker partners.
Key Responsibilities- Provide timely and accurate responses to client inquiries via phone, email, and live chat.
- Assist with claims processing, including initial reporting and file preparation.
- Manage policy payments and resolve any issues that may arise.
- Collaborate with internal teams to ensure seamless policy issuance and management.
- Perform other administrative tasks as required to support the efficient operation of the department.
- 1 year of customer service experience in the financial industry (General Insurance Level 1 license an asset)
- Excellent communication and multi-tasking skills
- Proficient in MS Office and EPIC (brokerage software) preferred
Navacord is committed to diversity, equity, and inclusion. We value the diversity of our employees and actively encourage applications from underrepresented groups. We are an equal opportunities employer and welcome applications from all qualified candidates.
