Optician - North Vancouver
4 weeks ago
Join EssilorLuxottica Group as a Licensed Optician in North Vancouver and be part of a team that delivers exceptional customer service and high-quality eyewear.
About the Role:We are seeking a skilled and experienced Licensed Optician to join our team at LensCrafters in North Vancouver. As a Licensed Optician, you will be responsible for delivering legendary customer service and perfectly crafted high-quality eyewear that exceeds our customers' expectations.
Key Responsibilities:- Welcome all customers and set expectations with customers
- Custom fit glasses and precisely place prescription in lenses
- Act as a leader in optical acumen
- Take and record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards and customer needs
- Assist team with complex product needs and prescriptions
- Accurate and thorough use of technology despite time pressure and customer volume, exceptional product knowledge, use of appropriate tools
- Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied and expectations are exceeded, solution driven
- Ability to multi-task, prioritize and manage time with competing priorities
- Strive to achieve exceptional results on Brand KPIs and competencies
- Take pride in store appearance, help to keep store clean, attractive and organized
- Inform management of safety opportunities; demonstrates safe work practices
- Resourceful, self-motivated with a desire for continual learning, improvement and results
- Adhere to company policies and procedure, including discounts, promotions and inventory management
- High School graduate or equivalent
- State Licensure
- Optical dispensing experience
- Strong customer service skills: communicator, listener and team builder
- Knowledge of current store merchandise
- Strong basic math skills
- Awareness of current fashion trends
- Selling skills – ability to use and carry an iPAD/tablet
- Familiarity with POS, computers and calculators
- Embrace new technology and change
- Previous customer service and retail experience
EssilorLuxottica Group is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity and promotes equal opportunities for all employees.
Pay Range: $21.95 - $33.19
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.
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