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Relief Delivery Driver

2 months ago

Cranbrook, Canada Canadian Linen Quebec Linge Full time

About Us

Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to over 300,000 customers across North America. We offer a total uniform solution that promotes teamwork and establishes a professional identity.

Why Choose Us?

  • Job stability: We've been employing people for over 95 years
  • Competitive pay rate + commission
  • Great benefits and employee assistance program
  • Retirement Savings Plan
  • Ongoing training and mentoring
  • Great teammates and collaborative work environment
  • Career growth opportunities

The Role

We're seeking a driven Relief Customer Service Representative to deliver exceptional service and manage accounts for our valued clients. As a Relief Customer Service Representative, you'll embark on a multifaceted journey involving physical work, driving multiple routes, delivery, and customer service.

Key Responsibilities

  • Navigate multiple delivery routes across Lower Mainland, ensuring timely and safe deliveries within an established customer base
  • Work different routes/areas and schedules depending on the route that needs to be filled
  • Conduct thorough inspections and maintenance of company delivery vehicle and equipment, promptly reporting any issues
  • Load delivery vehicle meticulously, anticipating and addressing product shortfalls before departure
  • Employ safe lifting techniques, prioritizing the secure movement of goods
  • Drive truck safely to designated customer locations, executing deliveries efficiently

Customer Service and Sales

  • Secure electronic signatures for invoices and collect necessary payments
  • Foster consistent communication with key customer contacts, building rapport and adding value during each delivery
  • Seek feedback from customers to enhance service levels, addressing inquiries and concerns proactively and timely
  • Consult with customers on additional product options, involving the manager for complex opportunities

Requirements

  • Availability to work a flexible work schedule and a route that could vary each week
  • High School Diploma
  • Valid driver's license with a clean driving record (Driver's Abstract required)
  • Experience in physically demanding roles with heavy lifting
  • Proven experience in customer service, sales, and delivery services
  • Track record of punctual work attendance
  • Customer-focused and detail-oriented attributes
  • Excellent communication and interpersonal skills

Compensation

The hourly rate for this position is competitive and based on various factors, including skills, qualifications, and experience.

Equal Opportunity Employer

We are committed to a diverse and inclusive workplace for all. We recognize that our future success depends on the perspectives and contributions of all our employees.