Data Protection Analyst

2 months ago

Burnaby, British Columbia, Canada Pacific Blue Cross Full time

About Pacific Blue Cross

Pacific Blue Cross is a leading health benefits provider in British Columbia, with a rich history spanning over 80 years. As an independent, not-for-profit society, we are deeply rooted in the province's healthcare system. Our mission is to provide comprehensive health, dental, life, disability, and travel coverage to a significant portion of British Columbians through employee group plans and individual plans.

We are driven by a commitment to maintaining a sustainable healthcare system for all British Columbians. Through our Pacific Blue Cross Health Foundation, we support projects that improve health outcomes related to mental health and wellbeing, as well as the prevention and management of chronic diseases. We are seeking individuals who share our passion for making a positive impact and are eager to grow their careers with us.

Benefits

  • We offer a flexible work environment, with a 7-hour workday, Monday to Friday (35 hours per week), allowing for a healthy work-life balance.
  • Paid vacation starts at 3 weeks per year, increasing with years of service, to ensure our employees have time to recharge.
  • We provide a hybrid work environment, combining office and remote workdays, to accommodate different work styles.
  • Our comprehensive benefits package includes extended health, dental, and life insurance, with premiums fully covered by Pacific Blue Cross.
  • We contribute to a company pension plan after one year of service, ensuring our employees' financial security.
  • An education allowance of up to $1,000 per calendar year is available to support our employees' professional development.
  • Our employees enjoy access to an on-site gym, cafeteria, and virtual doctors/counsellors through our Employee Family Assistance Program, promoting their physical and mental well-being.

About the Role

We are seeking a highly skilled Privacy Compliance Specialist to join our Privacy team. This is a permanent position, and the successful candidate will be part of the CUPE 1816 Bargaining Unit. The hourly rate for this position is $35.89, with wage increases in accordance with the Collective Agreement.

Job Summary

Under the broad direction of the Chief Privacy Officer and Legal Counsel, the Privacy Compliance Specialist will play a critical role in supporting Pacific Blue Cross's corporate privacy management program. This position requires a high level of confidentiality and involves ensuring compliance with all legal requirements and internal privacy protection policies applicable across the organization. The successful candidate will collaborate cross-functionally to mitigate privacy risks, support innovation, and instill best practices.

Key Responsibilities

  • Investigate and review privacy breaches and/or incidents, determining the root cause, identifying mitigation measures, and drafting incident reports. The Privacy Compliance Specialist will escalate significant breaches and/or incidents to the Chief Privacy Officer and Legal Counsel, as needed.
  • Conduct and review Privacy Impact Assessments (PIAs) of internal and external systems, programs, and initiatives to assess new or redesigned systems, programs, and initiatives, as directed.
  • Provide privacy information and respond to both routine and complex privacy inquiries from internal and external stakeholders, reviewing requests, searching for records, redacting records as needed, and preparing response letters.
  • Conduct research and analysis related to ongoing privacy law compliance to provide advice and recommendations for developing policy and supporting Pacific Blue Cross initiatives, as needed.
  • Draft, revise, and maintain authorization forms, privacy policies and procedures, and other materials for privacy compliance. The Privacy Compliance Specialist will maintain up-to-date knowledge on privacy legislation and best practices through continuous education activities.
  • Support the preparation of documents for various internal and external stakeholders, including reports for committees, management, and the Board of Directors, as directed. Attend meetings on behalf of the Chief Privacy Officer and Legal Counsel, as needed.
  • Deliver education and training on privacy to internal stakeholders, as directed. Support the revision, update, and maintenance of privacy training materials. Update and maintain Pacific Blue Cross's various databases and registries for privacy compliance management, including a PIA directory and the database of corporate privacy policies and procedures.
  • Perform other ad hoc duties, as required.

Requirements

  • High school graduation or equivalent.
  • Completion of a Business Communications course (36 hours) or equivalent.
  • Demonstrated proficiency in intermediate Excel, Word, and PowerPoint.
  • Completion of an intermediate Excel course (18 hours) or equivalent.
  • Completion of an intermediate Word course (18 hours) or equivalent.
  • Completion of an intermediate PowerPoint course (12 hours) or equivalent.
  • 4 years of related experience researching and writing formal documents/reports, including 2 years of experience in a Privacy Analyst or equivalent position interpreting the British Columbia Personal Information Protection Act (PIPA) and the Freedom of Information and Protection of Privacy Act (FIPPA), or interpreting equivalent privacy legislation in other jurisdictions.
  • Demonstrated experience preparing reports to support policy analysis and decision-making for privacy.
  • Demonstrated experience drafting PIAs for technological systems that adhere to the guidelines for private sector entities under privacy legislation (e.g., PIPA and FIPPA).

Note: Responding to significant privacy breaches/incidents may occasionally require ad hoc work outside of normal business hours (e.g., nights and weekends).

Pacific Blue Cross is an Indigenous Works employer of choice, an Insurance Business Canada Diversity, Equity, and Inclusion award winner, one of Canada's Greenest employers, a Canadian Centre for Diversity and Inclusion (CCDI) employer partner, and a Pride at Work partner. We strive to create a workplace where everyone feels valued and empowered to contribute regardless of race, ethnicity, gender, sexual orientation, religion, ability, education level, parental status, or socioeconomic status. We are an equal opportunity employer and welcome applications from all qualified candidates.

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