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Fulfillment Specialist
2 months ago
Job Summary:
We are seeking a highly motivated and detail-oriented Fulfillment Specialist to join our team at Fastenal. As a key member of our branch, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our vending program.
Key Responsibilities:
- Make deliveries to customer sites using a company vehicle, ensuring timely and efficient service.
- Perform replenishment and general maintenance of vending equipment, ensuring optimal performance and customer satisfaction.
- Interact with customers while making deliveries, providing exceptional service and resolving any issues that may arise.
- Place and fulfill orders at customer sites, ensuring accurate and timely delivery.
- Perform other duties as needed to ensure branch success.
Requirements:
- 18 years of age or older, due to the nature of work.
- Valid driver's license and ability to meet driving record requirements.
- Proficient written and oral communication skills.
- Proficient computer skills.
- Ability to learn and perform multiple tasks in a fast-paced environment.
- Strong organization, planning, and prioritizing abilities.
- Highly motivated, self-directed, and customer service-oriented.
- Attention to detail and strong sense of urgency.
- Ability to work independently and as part of a team.
- Ability to lift, slide, carry, and lower packages that typically weigh 25-50 pounds and may weigh up to 75 pounds.
Preferred Qualifications:
- Previous customer service or industry-related work experience.
Training and Development:
Fastenal's School of Business provides collaborative learning opportunities to drive improved work performance. On-the-job, online, instructor-led classroom, and virtual trainings equip employees with the knowledge, skills, and strategies to be successful in their roles and grow with the company.