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Food Service Supervisor
2 months ago
We are seeking a highly skilled and experienced Food Service Supervisor to join our team at McDonald's Restaurant. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our restaurant, including supervising staff, managing inventory, and maintaining high standards of customer service.
Key Responsibilities- Supervise and Co-ordinate Staff
Lead and motivate a team of food service counter attendants and food preparers to ensure excellent customer service and high-quality food preparation.
Manage Inventory and SuppliesEstimate and order ingredients and supplies required for meal preparation, ensuring that stock levels are maintained and waste is minimized.
Ensure Quality ControlMonitor and maintain high standards of food quality, presentation, and customer service, ensuring that all food and service meet our quality control standards.
Prepare Budgets and ReportsPrepare and submit reports on sales, stock, and other key performance indicators, as well as prepare budgets and cost estimates for menu items and supplies.
Address Customer ComplaintsRespond promptly and professionally to customer complaints or concerns, resolving issues and ensuring customer satisfaction.
Requirements- Education and Experience
Secondary (high) school graduation certificate and 1 year to less than 2 years of experience in a food service environment.
Language and CommunicationExcellent oral communication skills and the ability to communicate effectively with staff, customers, and other stakeholders.
Work EnvironmentAbility to work in a fast-paced environment, standing for extended periods, and working under pressure.
Personal SuitabilityClient focus, efficient interpersonal skills, flexibility, and a team player attitude.
Benefits- Group Insurance Benefits
Access to comprehensive group insurance benefits, including health, dental, and life insurance.
Support for Diversity and InclusionMcDonald's Restaurant is committed to creating a welcoming and inclusive work environment for all employees, including those with disabilities, newcomers, and refugees.