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Lead Experience Coordinator
3 months ago
Position Overview: The Lead Experience Coordinator will manage all sales floor operations within a designated Sephora location. This role encompasses various departments including Beauty, Skincare, Fragrance, and Haircare, ensuring that each area functions seamlessly.
Key Responsibilities:- Client Engagement: Guarantee that all team members effectively implement Sephora's sales strategies. Collaborate with management to address client feedback and enhance service quality.
- Innovation Support: Ensure that all sales staff are proficiently trained in the latest Client Interactive Technologies.
- Event Coordination: Assist in organizing in-store events that align with both business objectives and client expectations.
- Performance Management: Monitor team performance and provide constructive feedback. Engage in regular discussions with team members to foster growth and improvement.
- Business Acumen: Exhibit a strong grasp of sales metrics and identify opportunities for business enhancement.
- Possesses one to three years of experience in a comparable role within a similar retail environment.
- Demonstrates exceptional verbal and written communication skills, with the ability to effectively influence stakeholders.
- Has a proven track record of building strong teams by recognizing and nurturing talent.
- Collaborative Environment: Work alongside top industry professionals who inspire and motivate.
- Exclusive Perks: Enjoy unique discounts, complimentary products, and access to special brand events.
- Professional Development: Benefit from comprehensive training programs designed to support your career aspirations.
