Insurance Professional

4 weeks ago


Cold Lake, Alberta, Canada BrokerLink Full time
About the Role

We are seeking a highly skilled and motivated Commercial Insurance Advisor to join our team at BrokerLink. As a key member of our Commercial Team, you will be responsible for providing exceptional customer service and driving business growth through the retention and development of existing clients.

Key Responsibilities
  • Provide front-line customer service to Commercial Lines policyholders, including advising on insurance matters and conducting needs assessments.
  • Sell new policies and retain existing business through proactive outreach and relationship-building.
  • Quote new business through outbound calls, introductory letters, and walk-in clients.
  • Collaborate with Underwriters and Adjusters to discuss guidelines and policy.
  • Prepare documentation for insurers, complete applications for clients, and issue insurance certificates.
  • Stay up-to-date on underwriting rules and workflow processes.
  • Participate in training initiatives and community marketing efforts.
Requirements
  • High School and/or Post-Secondary Education.
  • Commercial Insurance experience is an asset.
  • Alberta General Level 1 License is required.
  • EPIC experience is an asset.
  • CISCO Finesse experience is an asset.
  • Proficient in MS Office - Word, Excel, Outlook.
  • Excellent customer service skills and conflict resolution abilities.
  • Demonstrated ability to handle multiple priorities successfully.
  • Strong analytical and organizational skills.
  • Excellent verbal and written communication skills.
  • Ability to pass a criminal and credit check.
About Us

BrokerLink is a leading insurance brokerage with over 200 offices across Canada. We are committed to providing exceptional customer service and creating a positive work environment for our employees. As a member of our team, you will have access to a comprehensive benefits package, ongoing training and development opportunities, and a competitive compensation package.



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