Current jobs related to Hospitality Operations Supervisor - Canoe - 1132151 B.C. LTD.

The role of a Motel Manager involves overseeing the daily operations of a lodging establishment, ensuring a high standard of service and guest satisfaction.

• Education: Completion of a college, CEGEP, or other non-university certificate or diploma program lasting 1 to 2 years.
• Experience: A minimum of 1 year and less than 2 years in a managerial or supervisory role within the hospitality sector.

• Supervise and coordinate the activities of staff members.
• Conduct training sessions to enhance employee skills.
• Negotiate with clients regarding the use of facilities.
• Perform front desk operations, ensuring efficient check-in and check-out processes.
• Prepare and manage budgets, monitoring both revenues and expenses.
• Implement marketing strategies to promote the establishment.
• Oversee maintenance activities to ensure the property is well-kept.
• Enforce company policies and procedures.
• Address and resolve customer complaints or concerns effectively.
• Assist guests with special needs to ensure a comfortable stay.
• Manage events hosted at the facility.

Responsible for supervising a team of approximately 5-10 individuals.

• Strong client focus and dedication to customer service.
• Excellent interpersonal and communication skills.
• Ability to work flexibly and adapt to changing situations.
• Team-oriented mindset.

• Engage with newcomers and refugees by assisting with foreign credential recognition and offering mentorship programs.
• Provide tailored on-the-job training and networking opportunities for youth.
• Foster relationships with Indigenous communities and organizations, offering cultural competency training to staff.
• Implement inclusive hiring practices to support visible minorities.

• Job Type: Permanent
• Language of Work: English
• Working Hours: 40 hours per week