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Hotel Receptionist
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Three Hills, Canada ALBERTA CORPORATION Full timeJob Summary: We are seeking a skilled Customer Service Representative to join our team at Alberta Corporation as a Front Desk Agent in a fast-paced hotel environment. The successful candidate will be responsible for providing exceptional customer service, handling guest arrivals and departures, and maintaining accurate records.Key Responsibilities:Register...
Hotel Receptionist
2 months ago
We are seeking a highly motivated and detail-oriented Front Desk Associate to join our team at Super 8 Three Hills by Wyndham. As a Front Desk Associate, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth and efficient check-in and check-out process.
Key Responsibilities- Guest Services: Register arriving guests, assign rooms, and provide information on hotel facilities and services.
- Room Management: Take, cancel, and change room reservations, process guest departures, and calculate charges.
- Clerical Duties: Balance cash, complete balance sheets, and perform light housekeeping and cleaning duties.
- Communication: Answer telephone calls, relay messages, and provide customer service.
- Teamwork: Assist clients/guests with special needs, contact customers to deliver requested wake-up calls, and work collaboratively with the front desk team.
- Education: No degree, certificate, or diploma required.
- Experience: Will train.
- Work Setting: Hotel, motel, or resort environment.
- Security and Safety: Bondable and subject to a criminal record check.
- Work Conditions and Physical Capabilities: Attention to detail and ability to work in a fast-paced environment.
- Personal Suitability: Client focus, dependability, excellent oral communication, and team player.
- Financial Benefits: Bonus opportunities.
- Other Benefits: Support for newcomers and refugees, including language training and skills training.
- Support for Indigenous People: Cultural competency training and awareness training.
Super 8 Three Hills by Wyndham is committed to creating a welcoming and inclusive work environment for all employees. We offer a range of benefits and support services to help our team members succeed in their roles.