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Culinary Team Lead

2 months ago

Calgary, Alberta, Canada A&W Aviation Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at A&W Aviation. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our food service operations.

Key Responsibilities
  • Operations Management: Establish and implement efficient methods to meet work schedules, ensuring seamless delivery of food and service to our customers.
  • Staff Supervision: Supervise and coordinate the activities of staff who prepare and portion food, providing guidance and support to ensure high-quality service.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures, ensuring they have the necessary skills to excel in their roles.
  • Quality Control: Ensure that food and service meet our high-quality control standards, maintaining a clean and safe environment for our customers.
  • Customer Service: Address customer complaints or concerns in a professional and courteous manner, providing solutions to ensure customer satisfaction.
  • Administrative Tasks: Maintain records of stock, repairs, sales, and wastage, preparing and submitting reports as required.
  • Culinary Expertise: Possess knowledge of our establishment's culinary genres, ensuring that our menu offerings are of the highest quality.
  • Scheduling: Establish work schedules to ensure adequate staffing levels and efficient use of resources.
Support for Diverse Groups
  • Mentorship and Coaching: Offers mentorship, coaching, and/or networking opportunities for persons with disabilities, supporting their career development and growth.
  • Newcomer and Refugee Support: Supports newcomers and/or refugees with foreign credential recognition, helping them to integrate into our team and contribute their skills and experience.
  • Youth Support: Offers mentorship, coaching, and/or networking opportunities for youth, providing guidance and support to help them achieve their career goals.
  • Visible Minority Support: Offers mentorship programs that pair members of visible minorities with experienced employees, providing opportunities for career advancement and professional growth.
Work Environment
  • Work Term: Permanent
  • Work Language: English
  • Hours: 32 to 40 hours per week