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Retail Operations Manager

2 months ago

Cranbrook, Canada Purdys Chocolatier Full time
Job Overview

We are seeking a highly motivated and experienced Team Lead to join our team at Purdys Chocolatier. As a Team Lead, you will be responsible for leading a team of sales associates and providing exceptional customer service to our customers.

Key Responsibilities
  • Lead a team of sales associates to achieve sales targets and provide excellent customer service
  • Develop and implement strategies to drive sales growth and improve customer satisfaction
  • Collaborate with the management team to achieve business objectives and improve operational efficiency
  • Provide coaching and training to sales associates to improve their skills and knowledge
  • Monitor and analyze sales data to identify trends and areas for improvement
Requirements
  • Minimum 2 years of experience in a retail or hospitality environment
  • Proven track record of leading a team to achieve sales targets and providing excellent customer service
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • High school diploma or equivalent required
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Discounts on Purdys Chocolatier products
  • A dynamic and supportive work environment