Resort Receptionist

We are seeking a highly organized and customer-focused individual to join our team as a Hotel Front Desk Associate at Living Water Resorts. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing room assignments, and ensuring a seamless check-in and check-out experience for our guests.

• Guest Registration and Room Assignments: Register arriving guests, assign rooms, and ensure accurate room inventory.
• Front Desk Operations: Process group arrivals and departures, take, cancel, and change room reservations, and provide information on hotel facilities and services.
• Guest Services: Provide general information about points of interest in the area, process guests' departures, calculate charges, and receive payments.
• Inventory Management: Maintain an inventory of vacancies, reservations, and room assignments.
• Emergency Procedures: Follow emergency and safety procedures, and perform clerical duties as needed.
• Customer Service: Answer telephone calls, relay messages, and provide exceptional customer service to our guests.

• Education: Secondary (high) school graduation certificate.
• Experience: Experience an asset.
• Computer and Technology Knowledge: Multi-line switchboard experience.
• Security and Safety: Ability to pass a criminal record check.
• Work Conditions and Physical Capabilities: Ability to stand for extended periods, work in a fast-paced environment, and work under pressure.
• Personal Suitability: Excellent oral communication skills, flexibility, and ability to work as part of a team.

• Recognized Employer: We are a recognized employer offering a range of benefits to our employees.
• Health Benefits: Dental plan, health care plan, and paramedical services coverage.
• Other Benefits: Free parking available, on-site amenities, and on-site recreation and activities.

Work Term: Permanent

Work Language: English

Hours: 30 to 44 hours per week