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Lab Patient Service Technician

2 months ago


Mississauga, Ontario, Canada LifeLabs Full time
About the Role

We are seeking a highly skilled and compassionate Lab Patient Service Technician to join our team at LifeLabs. As a key member of our laboratory team, you will play a vital role in ensuring the highest quality patient care and service.

Key Responsibilities
  • Greet and interact with patients in a professional and courteous manner, ensuring their comfort and satisfaction throughout the specimen collection process.
  • Collect and process patient specimens, including blood samples, in accordance with established laboratory procedures and protocols.
  • Perform phlebotomies, connect/disconnect holter monitors, and perform ECG tracings as required.
  • Prepare and transport specimens to the laboratory for testing, ensuring accurate and timely processing.
  • Maintain accurate and detailed records of patient interactions, specimen collection, and laboratory results.
  • Collaborate with laboratory staff to ensure seamless communication and efficient workflow.
Requirements
  • Graduate of an approved Laboratory Assistant program or equivalent.
  • Phlebotomy experience and excellent communication skills.
  • Ability to maintain the strictest standards of patient privacy and confidentiality.
  • Good computer skills with a minimum typing speed of 40 wpm.
What We Offer
  • A competitive salary range of $24.02 - $28.05 per hour.
  • A comprehensive benefits package, including group benefits and retirement savings plan.
  • A generous vacation entitlement and employee wellness program.
  • A commitment to diversity, equity, and inclusion, and a safe and inclusive work environment.