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Director of Order to Cash Operations

2 months ago

Toronto, Ontario, Canada mccainfood Full time
Job Summary

We are seeking a highly experienced and skilled Director to lead our Order to Cash (OTC) portfolio and partner with our Global Supply Chain business leaders to drive strategic initiatives and optimize processes.

Key Responsibilities
  • Develop and execute strategies to leverage technology and data to drive business growth and optimize the Order to Cash process, including order management, transportation, pricing, invoicing, credit management, collections, and cash application.
  • Collaborate with cross-functional teams to streamline processes, resolve issues, and drive continuous improvement initiatives.
  • Lead a team of Product Owners, Delivery Leads, Functional Engineers, and Solution Architects to ensure delivery of the roadmap by area.
  • Provide guidance, coaching, and performance feedback to direct reports in order to foster a high-performing and customer-centric culture.
  • Develop and maintain strong relationships with internal stakeholders to address questions, resolve issues, and ensure adherence to service level commitments.
Requirements
  • Bachelor's Degree, Master's or MBA in Technology / Business / Finance / Industrial Engineering, or equivalent work experience.
  • 10+ years of highly relevant experience in the CPG or adjacent industry, holding progressive roles.
  • 5+ years of experience in Order to Cash or related functions.
  • Deep expertise in order management systems, transportation management systems (e2Pen, SAP, Blue Yonder), billing platforms, and SAP ECC/S4 with a focus on optimizing processes and leveraging technology solutions.
  • Experience working within a Global organization.
  • Have managed and mentored a team of people.
Preferred Qualifications
  • Excellent communication and interpersonal skills, with ability to collaborate effectively with cross-functional teams and influence stakeholders at all levels of the organization, including SLT.
  • Ability to manage multiple stakeholders and communication platforms to ensure success of projects.
  • Strong analytical and problem-solving skills, with ability to analyze complex data sets and drive data-driven decisions.
  • Strong project management and organizational skills.
  • Proven leadership abilities, including the ability to inspire and motivate teams, drive change, and deliver results in a fast-paced and dynamic environment.
About McCain Foods

McCain Foods is a global leader in the frozen food industry, committed to delivering high-quality products and exceptional customer service. We are a family-owned company with a rich history and a strong commitment to innovation and sustainability.