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Business Operations Analyst
2 months ago
**About the Role**
Our growing team at Intact Financial Corporation is seeking a highly skilled Business Analyst II, Operations and Planning to join our dynamic team. As a key member of our organization, you will play a critical role in driving business growth and improvement.
**Key Responsibilities:**
- Obtain requirements from business units using techniques such as interview and work sessions.
- Analyze information obtained from various sources, detail the high-level information and provide users with recommendations to their problems.
- Document requirements obtained from the business community using defined templates.
- Act as an intermediary between IT, users and managers from different hierarchical levels.
- Ensure the link between the business units, the technology teams and the support team.
- Facilitate working sessions with experts from different fields.
- Responsible for improving productivity and reducing risks and high costs through effective analysis.
- Identify the need for change to assess and communicate their impact.
**Requirements:**
- Bachelor's degree in Business Administration, or any combination of equivalent education and experience.
- Minimum 2 years of relevant experience.
- Highly developed analytical skills facilitating problem solving.
- Demonstrated ability to cope with change effectively.
- Have initiative and is autonomous.
- Skills for time and priority management.
- Ability to manage multiple files at the same time.
- Good communication skills (oral and written).
- Knowledge of the Agile Methodology (asset).
- Knowledge of the Auto & Home insurance industry (asset).
- No Canadian work experience required however must be eligible to work in Canada.
- For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.
**What We Offer:**
- A financial rewards program that recognizes your success.
- An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased.
- An extensive flex pension and benefits package, with access to virtual healthcare.
- Flexible work arrangements.
- Possibility to purchase up to 5 extra days off per year.
- An annual wellness account that promotes an active and healthy lifestyle.
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues.
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs.
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities.
- Inspiring leaders and colleagues who will lift you up and help you grow.
- A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
