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Restaurant Operations Manager
2 months ago
We are seeking a highly skilled and experienced Restaurant Supervisor to join our team at BK Foods Ltd. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our restaurant, maintaining high standards of food quality and customer service, and leading a team of food service staff.
Key Responsibilities- Operations Management
- Establish and implement efficient systems and procedures to meet business objectives
- Monitor and control inventory, supplies, and equipment to minimize waste and optimize resources
- Develop and implement strategies to improve customer satisfaction and loyalty
- Team Leadership
- Supervise and train a team of food service staff, including kitchen and front-of-house personnel
- Provide coaching and feedback to staff to improve performance and achieve business objectives
- Lead by example and promote a positive and inclusive team culture
- Quality Control
- Ensure that all food and beverages meet high standards of quality and presentation
- Monitor and maintain high standards of cleanliness and hygiene in the kitchen and dining areas
- Investigate and resolve customer complaints in a timely and professional manner
- Financial Management
- Prepare and manage budgets and financial reports to ensure accurate forecasting and decision-making
- Monitor and control labor costs, inventory, and other expenses to optimize profitability
- Education
- Secondary (high) school graduation certificate
- Work Experience
- 1 year to less than 2 years of experience in a similar role
- Skills and Abilities
- Excellent leadership and communication skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving and analytical skills
- Knowledge of food safety and sanitation procedures
This is a full-time position, working 40 hours per week in a fast-paced restaurant environment. The successful candidate will be required to stand for extended periods and work in a dynamic and team-oriented environment.
