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Hotel Room Attendant

2 months ago


West Kelowna, British Columbia, Canada DoubleTree by Hilton West Kelowna Full time
Job Summary

We are seeking a highly motivated and detail-oriented Hotel Room Attendant to join our team at DoubleTree by Hilton West Kelowna. As a key member of our housekeeping team, you will be responsible for ensuring the cleanliness and comfort of our guests' rooms.

Responsibilities
  • Room Preparation: Clean and prepare guest rooms, including making beds, changing linens, and restocking amenities.
  • Housekeeping Tasks: Sweep, mop, and polish floors, dust furniture, and vacuum carpets and upholstered furniture.
  • Guest Services: Provide excellent customer service by responding to guest requests for extra supplies or other items, and addressing any concerns or complaints.
  • Lost and Found: Handle and report lost and found items to the front desk.
  • Teamwork: Work collaboratively with other housekeeping staff to ensure that all rooms are cleaned and prepared to a high standard.
Requirements
  • Physical Demands: Ability to lift heavy loads, bend, crouch, and stand for extended periods.
  • Communication Skills: Excellent oral and written communication skills, with the ability to interact with guests and colleagues in a professional and courteous manner.
  • Work Environment: Fast-paced environment with tight deadlines and repetitive tasks.
What We Offer
  • Competitive Pay: Competitive hourly rate and opportunities for advancement.
  • Benefits: Comprehensive health care plan and other benefits.