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Retail Store Associate
2 months ago
About Us:
Value Village is a leading for-profit thrift operator in North America, dedicated to championing reuse and inspiring a second-hand culture. Our mission is to provide high-quality, gently-used items to our customers while supporting local nonprofit organizations through donations and funding.
Our Values:
- We celebrate uniqueness and diversity, fostering an inclusive work environment where everyone feels valued and empowered.
- We prioritize sustainability, reducing waste and promoting eco-friendly practices throughout our operations.
- We invest in our team members' growth and development, offering comprehensive training and career advancement opportunities.
Job Summary:
We are seeking a Retail Store Associate to join our team at Value Village. As a key member of our sales floor team, you will be responsible for creating an exceptional customer experience, processing transactions, and maintaining a clean and organized store environment.
Responsibilities:
- Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Process transactions accurately and efficiently, handling cash, credit card sales, and returns.
- Maintain a clean and organized store environment, including the sales floor, stockroom, and back office areas.
- Assist with visual merchandising, including displaying merchandise and creating attractive store displays.
- Participate in inventory management, including receiving and processing shipments, and maintaining accurate inventory levels.
What We Offer:
- A competitive hourly wage and opportunities for overtime pay.
- A comprehensive benefits package, including extended health care, life insurance, and a Group Registered Retirement Savings Plan (RRSP).
- A range of training and development opportunities to support your career growth and advancement.
- A fun and dynamic work environment with a team of like-minded individuals who share our passion for sustainability and customer service.
Requirements:
- High school diploma or equivalent required.
- Previous retail experience an asset.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Physical ability to lift up to 25 pounds and stand for long periods.
