Library Assistant

1 month ago


Toronto, Ontario, Canada York University Full time
Job Title: Reference/Circulation Assistant, Markham

About the Role:

The Reference/Circulation Assistant plays a vital role in providing exceptional library services to students, faculty, and staff at York University. This dynamic individual will be responsible for delivering a wide range of information services, including reference inquiry support, circulation services, and collection maintenance.

Key Responsibilities:

  • Provide in-person, email, telephone, and virtual reference services to library users
  • Lend basic digital equipment to library users
  • Process materials for course reserves
  • Perform collection maintenance and support functions for the Markham library

Requirements:

  • Two years' experience in providing front-line public service in a reference environment or high-volume public service area
  • Online database searching experience required
  • Some academic research experience preferred

Skills and Qualifications:

  • Knowledge of post-secondary library databases and academic bibliographic searching tools
  • Knowledge of an online records system required
  • Demonstrated ability to maintain accurate records and work with data to compile reports
  • Effective interpersonal skills and ability to develop and maintain effective working relationships
  • Effective oral and written communication skills, including good presentation skills
  • Problem-solving skills and good judgment

Working at York University:

York University is a leading institution of higher learning, committed to fostering a diverse and inclusive community. As a Reference/Circulation Assistant, you will have the opportunity to work with a talented team of professionals who share a passion for delivering exceptional library services.


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